Privacy Policy
Introduction
HEROD.CA ("we", "our", or "us") is committed to protecting your privacy and personal information. This policy outlines our practices for collecting, using, and disclosing personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
Accountability
We are responsible for personal information under our control. We have designated a Privacy Officer who is accountable for our compliance with these principles and can be contacted at mark@herod.ca.
Identifying Purposes
We collect personal information for the following purposes:
- To provide and improve our software engineering and consulting services
- To respond to inquiries and service requests
- To communicate about project updates and relevant services
- To meet legal and regulatory requirements
- To analyze website usage and improve user experience
Consent
We obtain consent for the collection, use, or disclosure of personal information, except where permitted or required by law. You can withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.
Limiting Collection
We collect only the information necessary for the purposes identified. This may include:
- Name and contact information
- Company details and role
- Project requirements and specifications
- Communication preferences
- Website usage data
Limiting Use, Disclosure, and Retention
Personal information is not used or disclosed for purposes other than those for which it was collected, except with consent or as required by law. We retain personal information only as long as necessary to fulfill the identified purposes or as required by law.
Accuracy
We maintain personal information as accurate, complete, and up-to-date as necessary for the purposes for which it is used. You may request corrections to your personal information.
Safeguards
We protect personal information using security safeguards appropriate to the sensitivity of the information, including:
- Encryption of data in transit and at rest
- Secure access controls and authentication
- Regular security assessments and updates
- Employee training on privacy and security practices
Openness
Information about our policies and practices relating to personal information is readily available. For details, contact our Privacy Officer.
Individual Access
Upon request, we will inform you of the existence, use, and disclosure of your personal information and provide access to that information. You may challenge the accuracy and completeness of the information and have it amended as appropriate.
Challenging Compliance
You may challenge our compliance with these principles by contacting our Privacy Officer. We have procedures in place to receive and respond to complaints or inquiries about our policies and practices.
Third-Party Services
We use trusted third-party services that may collect or process personal information:
- Google Analytics for website analytics
- Calendly for appointment scheduling
- EmailJS for communication
These services operate under their own privacy policies, which we encourage you to review.
Cross-border Data Transfers
Personal information may be stored or processed outside of Canada. When this occurs, we ensure that appropriate safeguards are in place to protect your information and that it receives protection comparable to that provided under Canadian privacy laws.
Contact Information
For questions about this privacy policy or to make a privacy-related request, please contact our Privacy Officer:
Email: mark@herod.ca
Address: Burlington, Ontario, Canada
Last updated: November 20, 2024